The restaurant industry is in the midst of turbulent times. The pandemic threatened many restaurants that did not adapt to drive-thru/to-go, or other low-contact/contactless options, and the struggle is far from over. A 2-minute search online reveals numerous articles stating that restaurants are now facing one of the biggest labor shortages in history.
It's difficult to get mouths watering with just a description of your dishes. Given the option, most guests would prefer to see what they are ordering versus spending the time reading through each ingredient.
You’ve invested in self-order because you’ve seen proof of the results. Or rather, maybe you are thinking of adding this tech to your restaurants.
We have all been there: in line to place a food order and having difficulty deciding, when suddenly, a line of hungry patrons stacks up behind you. Speed and efficiency are critical when it comes to fulfilling food orders, but what happens when a patron feels rushed or undecided?