NEXTEP Services

In every aspect of development, implementation, and support, we aim to deliver the utmost value to our customers, so that our customers can deliver a consistently elevated experience to their guests.

Project Management

At the outset of each project, our clients partner with a Project Manager. The Project Management Team’s deep product knowledge + operational experience ensure clients receive the exact system functionality needed to be successful. Our 5-Phase Implementation Methodology has been tested, refined, and proven over the course of 12 years.

Creative & UX

Our Creative and UX Teams work with clients to design all guest-facing technology, ensuring a seamless, branded guest experience. We take a consultative approach to your menus + order flow in order to help you drive sales + speed.

Installation

We handle the hardware and software installation for all your locations. We ship and install all your devices and screens with the help of our specialized Install Team—and then help you get your store up and running for you.

Customer Support

Clients are transitioned to our customer support team once their systems are up and running. We work hard to resolve your issues, and we offer training and maintenance when you need it.

Development

We value customer feedback and incorporate it into our product roadmap. Our 100% USA-based Development Team works hard to continuously expand the breadth and depth of our solution suite, while maintaining high reliability and exceptional performance.