Looking for customer support? Visit our support site. Note: all form fields are required.
NEXTEP SYSTEMS, Inc. Statement of Privacy
2155 Butterfield Dr. Suite 111
Troy, Michigan, 48084, USA
NEXTEP SYSTEMS is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the NEXTEP SYSTEMS Web site and governs data collection and usage. By using the NEXTEP SYSTEMS website, you consent to the data practices described in this statement.
Children and Data Collection
NEXTEP SYSTEMS adheres to the federal privacy protection standards as stated in the Children’s Online Privacy Protection Act (“COPPA”). We care about the safety of children. We will not knowingly allow anyone under 13 to provide us any personally identifying information. Children under 13 years of age are required to obtain the express permission of a parent or guardian before submitting any Personal Information about themselves (such as their names, e-mail address, and phone number) over the Internet. If a child has provided us with personally-identifiable information without the consent of a parent or guardian, the parent or guardian of that child should contact the Privacy Officer immediately at firstname.lastname@example.org. We will use reasonable efforts to promptly delete the child’s information from our servers.
Collection of your Personal Information
NEXTEP SYSTEMS collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. NEXTEP SYSTEMS also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favorites.
There is also information about your computer hardware and software that is automatically collected by NEXTEP SYSTEMS. This information can include: your IP address, browser type, domain names, access times and referring Web site addresses. This information is used by NEXTEP SYSTEMS for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the NEXTEP SYSTEMS Web site.
Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through NEXTEP SYSTEMS public message boards, this information may be collected and used by others. Note: NEXTEP SYSTEMS does not read any of your private online communications.
NEXTEP SYSTEMS encourages you to review the privacy statements of Web sites you choose to link to from NEXTEP SYSTEMS so that you can understand how those Web sites collect, use and share your information. NEXTEP SYSTEMS is not responsible for the privacy statements or other content on Web sites outside of the NEXTEP SYSTEMS and NEXTEP SYSTEMS family of Web sites.
Use of your Personal Information
NEXTEP SYSTEMS collects and uses your personal information to operate the NEXTEP SYSTEMS Web site and deliver the services you have requested. NEXTEP SYSTEMS also uses your personally identifiable information to inform you of other products or services available from NEXTEP SYSTEMS and its affiliates. NEXTEP SYSTEMS may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.
NEXTEP SYSTEMS does not sell, rent or lease its customer lists to third parties. NEXTEP SYSTEMS may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, NEXTEP SYSTEMS may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to NEXTEP SYSTEMS, and they are required to maintain the confidentiality of your information.
NEXTEP SYSTEMS does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.
NEXTEP SYSTEMS keeps track of the Web sites and pages our customers visit within NEXTEP SYSTEMS, in order to determine what NEXTEP SYSTEMS services are the most popular. This data is used to deliver customized content and advertising within NEXTEP SYSTEMS to customers whose behavior indicates that they are interested in a particular subject area.
NEXTEP SYSTEMS Web sites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on NEXTEP SYSTEMS or the site; (b) protect and defend the rights or property of NEXTEP SYSTEMS; and, (c) act under exigent circumstances to protect the personal safety of users of NEXTEP SYSTEMS, or the public.
The NEXTEP SYSTEMS Web site use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.
One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize NEXTEP SYSTEMS pages, or register with NEXTEP SYSTEMS site or services, a cookie helps NEXTEP SYSTEMS to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same NEXTEP SYSTEMS Web site, the information you previously provided can be retrieved, so you can easily use the NEXTEP SYSTEMS features that you customized.
You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the NEXTEP SYSTEMS services or Web sites you visit.
Opt-Out of Email and Mobile Updates
You may have the opportunity to elect to receive email and mobile communications from NEXTEP SYSTEMS. NEXTEP SYSTEMS will only email you or send you mobile alerts if you elect to receive them. If you elect to receive email and mobile communications, NEXTEP SYSTEMS will send you occasional updates about new additions to the Website as well as special offers and promotions of which you can take advantage. If at any time you decide you would rather not receive these types of communications from NEXTEP SYSTEMS, you can opt-out by clicking the unsubscribe link at the bottom of any NEXTEP SYSTEMS email, update the contact preferences for your account, for mobile marketing, you may opt-out by following the instructions provided in the text messages you receive, or contact the Privacy Officer at email@example.com.
Links to Non-NEXTEP SYSTEMS Web Sites and Third Parties
Members of the European Union
If you are a resident of the European Economic Area (“EEA”) or Switzerland and have any concerns or complaints, please first address these issues to the Privacy Officer. NEXTEP SYSTEMS is located in the United States, as are the servers that make their site available. All matters relating to privacy issues and this website are governed by the laws of the United States and the State of Michigan. If the Privacy Officer does not satisfactorily address a complaint within thirty (30) days, any dispute, controversy or claim shall be settled by an arbitration administered by an arbitration agency, such as the American Arbitration Association (“AAA”). All arbitrations will be conducted in English. Judgment rendered by the arbitrator may be entered in any court having jurisdiction. The costs of the arbitration will be borne equally by the parties. Michigan, U.S.A. shall be the site of all hearings, and such hearings shall be before a single arbitrator. You may also submit complaints to the Federal Trade Commission at http://www.ftc.gov/ftc/complaint.htm or via phone at (202) 382-4357.
Security of your Personal Information
NEXTEP SYSTEMS secures your personal information from unauthorized access, use or disclosure. NEXTEP SYSTEMS secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other Web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.
Changes to this Statement
NEXTEP SYSTEMS will occasionally update this Statement of Privacy to reflect company and customer feedback. NEXTEP SYSTEMS encourages you to periodically review this Statement to be informed of how NEXTEP SYSTEMS is protecting your information.
You may contact the Privacy Officer to access, correct or delete your Personal Information. If necessary, the Privacy Officer will contact another individual to assist in completing your requested task. We want to be sure that we keep only the most accurate and up-to-date Personal Information in our records.
If you have any questions or complaints, please contact the Privacy Officer. The Privacy Officer can be reached by telephone at: (248) 458-6276 or (866) 654-8730; by Facsimile at: (866) 397-3540; by email at: firstname.lastname@example.org; or by mail at NEXTEP SYSTEMS, 2155 Butterfield Dr., Suite 111, Troy, MI, 48084, USA. We will address your concern and attempt to resolve any problem.
Last Updated: March 15, 2016