Support Communities
At Nextep, we are continually looking for ways to better serve you. Our Nextep Support Community is an intuitive experience that provides you immediate access to valuable information about your technology landscape.
New User Resources
Learn how to navigate the Nextep Support Community. Tap into timely best practices, tips, and tricks.
Knowledge
Submit a new case entry directly to the Nextep Support Team. Discover relevant knowledge articles, auto-display based on case subject. Track the status of open cases, with the ability to add comments and attachments.
Case History
View a summary of your previously recorded case history.
Case Creation
Submit a new case entry directly to the Nextep Support Team. Discover relevant knowledge articles, auto-display based on case subject. Track the status of open cases, with the ability to add comments and attachments.
Shipment Tracking
Track hardware shipments generated from Nextep support cases.
Announcements
Be the first to know about the latest Nextep news and events. View supplemental, non-critical Nextep notifications.
Reports
Standard case reporting to display trends.
Currently under construction.
Dashboards
Graphical representation of the reports.
Currently under construction.