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Order Management

Order Management

NEXTEP’s OMS is a single-point display of all orders, statistics and potential bottlenecks that sets a new standard for order management. Managers can quickly monitor fulfillment performance from the rugged, full-color touch screen or remotely via mynextep.net, allowing for more efficient planning of resources and materials, as well as better fulfillment strategies.

Features Include:
  • Queues orders from all order points: POS, kiosks, drive thru, online and mobile ordering
  • Instantly “86” items directly from OMS touch screen when needed
  • Dynamic wait times based on workload keep employees and customers accurately informed
  • Cumulative totals for all order types (open, closed, future) are prominently displayed
  • Color coded icons display status of all critical system components