NEXTEP SYSTEMS News 2010

News

May 2010
iNEXTEP brings mynextep.net to iPhone®

March 2010
Touch Screen Drive-Thru Delivers ROI to Subway®

March 2010
NEXTEP Enlisted By Military Installations

March 2010
Wow Bao: NEXTEP Kiosks ROI In Just 8 Months

February 2010
NEXTEP SYSTEMS Reports Record 4th-Quarter Earnings, New Initiatives

November 2009
NEXTEP SYSTEMS Debuts Hotel Self Check In/Out Solution

November 2009
NEXTEP SYSTEMS Extends Foodservice Kiosk Pilot in Four Harrah’s Entertainment Casinos

November 2009
NEXTEP SYSTEMS and MRI Unveil the Drive-Thru of the Future

2010 2009
2008 2007

Events

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May 2010: Kiosks Expedite Service

Advertising and coupons build traffic in stores, but they may be counter-productive to an operation's bottom line if customers "cherry pick" mostly sale items. Instead of cutting margins, Deli 1-2-3™ self order kiosks improve customer service and increase order size through consistent upselling. Because the system can text a customer when their order is ready, the are more likely to browse and buy. Recently the Detroit Free Press wrote about the sucess at Nino Salvaggio's, one of NEXTEP SYSTEMS Premier Partners.

The Free Press wrote:

"In 2008, Nino Salvaggio stores looked for ways to minimize customer wait times at their busy deli counters. The solution was Deli 1-2-3, a kiosk where customers can input their orders for fresh sliced deli meat and cheese.

When the kiosks were installed at Nino Salvaggio's Troy store, they were such a hit that within a week the company decided to order the system for other stores, says Fred Rayle, director of operations.

The kiosks allow customers order sliced meats and cheeses without having to wait in line at the deli counter. From a touch-screen, customers order by brand, select how much they want and how they want it sliced. After ordering, customers can go about their other shopping and pick up the order from the deli after it's ready. They can also elect to receive a text messag telling them when the order is ready.

For stores and customers, it's a win-win.

"It was a way to expedite deli service," Rayle says. "We couldn't ad more slicers."

Chrissy Pierce, 42, of Bloomfield Hills loves Deli Express because the free service is so convenient. "It's really, really easy," Pierce says.

"It saves me time and therefore saves me money."

Pierce uses the kiosks on a regular basis and says her kids, Abbey, 11, and Lizzie, 9, love it, too. The kids, Pierce says, are often the ones touch-screening the selections.

"My order has always been perfect," she says.

> Read the entire Freep story here
> Download a PDF of the story here
> See Nino Salvaggio's Deli 1-2-3™ in action here

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March 2010: Touch Screen Drive-Thru

Touch Screen Drive-Thru Kiosks Delivers ROI in 24 Weeks

Rob Woodward, a 20-year restaurant veteran with 25 successful Subway® franchises, recently added NEXTEP SYSTEMS touch screen drive-thru kiosks to two of his units.

Woodward says the NEXTEP kiosks are "faster, more accurate and more profitable" than traditional drive-thrus and estimates the average store will make enough additional profit to pay for the kiosks in just 24 weeks.

> Read the full story here

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March 2010: Military Installations

West Point, Ft. Irwin and U.S. Patent Office Enlist NEXTEP SYSTEMS Technology

The U.S. Military Academy at West Point, The National Training Center at Fort Irwin, California and the U.S. Patent Office in Washington, D.C. have all enlisted NEXTEP SYSTEMS technology in their high-volume foodservice locations.

The solutions include self-order kiosks, Dynamic Digital Menu Displays™, online ordering, and mynextep.net, NEXTEP's robust Web-based administration suite.

The systems will dramatically reduce lines and wait times without increasing payrolls.

>CLICK HERE to read the full story.

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March 2010: Wow Bao ROI

Wow Bao: NEXTEP SYSTEMS kiosks paid for themselves within eight months

March 1, 2010 Lisa Jenning recently reported from the 2010 Foodservice Technology Conference and Showcase (FSTEC) for National Restaurant News.

In her article, she wrote: Geoff Alexander, vice president and managing partner of the three-unit, Chicago-based Wow Bao concept, outlined how adding self-serve kiosks helped reduced labor costs while increasing the number of registers from one to three. The kiosk additions paid for themselves within eight months, Alexander said.

"Technology is here to stay," he said. "This generation expects it. They want it."

> Download a PDF of the NRN article here
> Read the Wow Bao case study here

February 2010: Record 4th Quarter

NEXTEP SYSTEMS Announces Record Quarter, New Deals and Initiatives

February 17, 2010 NEXTEP SYSTEMS, a leading provider of automated ordering and dynamic menu display solutions, announced record fourth quarter sales, profitable 2009 operations, and a four year compound annual growth rate in excess of 100%.

New projects included work with Harrah’s Casino and Hotel, Grand Victoria Casino and Resort, Hollywood Casino, Lake of the Torches Resort and Casino, Hard Rock Hotel and Casino, Delaware North Travel Hospitality Services, Concessions International, HMS Host Corporation, Schnucks Markets, Nittany Minit Mart, Ray’s Apple Markets, Best Yet Market, Food Parc, Subway, Wow Bao and others. >Read more

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