November 2, 2009
NEXTEP SYSTEMS Debuts Self Check-In/Out Solution
NEXTEP’s Self Check-In/Out solution for hospitality management systems offers a seamless experience for guests and improved efficiency, customer service for management
NEXTEP SYSTEMS announces its entry into the hotel hospitality industry with the release of its Self Check-In/Out solution. The system will be featured in booth 2944 at the International Hotel/Motel & Restaurant Show Nov. 8-10 at the Jacob K. Javits Convention Center in New York, and in booth #N417 (F&B) at the Global Gaming Expo Nov. 17-19 at the Las Vegas Convention Center.
Designed to simplify the hotel stay experience and guest travel, NEXTEP’s Self Check-In/Out offers several innovative features to reduce total guest time spent at the front desk, including a touch-screen kiosk that invites guests to:
• Check in/out within 30 seconds or less
• Encode their room keys
• Upgrade and change rooms
• View, print and/or e-mail bills and receipts
• Check in and print boarding passes for flights
• Change credit cards
• Scan passports and licenses
“This hotel solution has allowed us to further expand our offerings and bring to both guests and management an entirely new level of service,” said NEXTEP President and Co-founder Tommy Woycik. “Extending NEXTEP’s ability to deliver enjoyable guest experiences and provide seamlessly integrated management systems directly to hotel lobbies is a natural extension of our experience and success in the foodservice and hospitality industries.”
NEXTEP has already integrated its Self Check-In/Out solution with the MICROS OPERA Property Management System, and is developing additional interfaces to other leading hospitality management systems. MICROS Systems, Inc. is a provider of enterprise applications for the hospitality and retail industries worldwide.
NEXTEP’S Self Check-In/Out also allows hospitality management to dedicate additional time to customer service by making guest interaction a more efficient and streamlined process. The solution can be seamlessly integrated within existing property management systems; features remote system management using NEXTEP’s enterprise-class mynextep.net tool; offers standard and custom hardware options; allows for electronic signature capturing; and accommodates a complete branded experience that can feature personalized messaging, including specials, package deals, excursions and more.